Privacy policy

Controller and contact

The Backbone Tech, S.L.U., tax identification number B23994668, based in Madrid (Spain), is responsible for the enquiries you send through the company contact. Use the corporate email link in the footer for questions about your data.

• Registered office: Calle Juan Ramón Jiménez 2, 12B, 28036 Madrid, Spain

Scope of this information

This information concerns the public pages presenting the services of The Backbone Tech. It does not describe the data processing of a contracted workflow: the scope, providers and data handling of each engagement are agreed separately and in writing.

Enquiries

The public pages have no forms. The contact links open your email application. When you write to The Backbone Tech, your message and contact details are used to respond to the enquiry and, when requested, prepare a proposal; the legal basis is your request and, where applicable, the pre-contractual relationship. Share a sanitised reference to the workflow failure; do not include credentials or customer data in the initial message.

Cookies and local storage

The public pages use no tracking cookies and no analytics tools, and they neither store nor read data on your device.

Providers and international transfers

These pages use Vercel for hosting and Microsoft 365 for corporate email. Their services may involve processing data in the United States and other countries outside the European Economic Area. Their published data protection terms describe international transfer mechanisms, including the European Commission’s standard contractual clauses where provided for, and the use of subprocessors.

You can consult Vercel’s DPA and Microsoft’s DPA.

Retention

Messages are kept while the conversation lasts and, if there is a commercial relationship, for as long as tax and commercial law require. You can ask for their erasure at any time.

Your rights

You can request access, rectification, erasure, objection, restriction and portability through the company contact in the footer. If you believe your request has not been handled properly, you can complain to the Spanish Data Protection Agency (aepd.es).